Domain, hosting, code and data — in your name, in writing

jaga.
PUBLISHED TRANSPARENT RATES

Transparent care pricing.
No quote opacity.

Every price is published openly. In a market where identical briefs are quoted from RM500 to RM50,000, we believe you deserve to know exactly what you are paying for, what is delivered, and who owns the assets.

FOUR WAYS TO WORK WITH JAGA

Start at the level of certainty you have today.

Verify control before spending, recover or rebuild one defined outcome, improve a live website continuously, or protect it with care. Prices exclude 8% SST unless the total is stated.

01RM5,000 fixed

System Review

Best fit
You cannot verify who controls the domain, hosting, DNS, source code, database, analytics or important accounts.
You receive
An evidence-backed ownership map, prioritised risks, recovery instructions and a 30-day action plan.
Ask about a System Review
02From RM30,000

Fixed-Scope Project

Best fit
A vendor handover is stuck, the current website is unsafe, or one replacement outcome can be clearly defined.
You receive
A recovered, repaired or rebuilt website with acceptance criteria, documented access and client-controlled accounts.
Ask about a Fixed-Scope Project
03From RM13,000/month

Monthly System Improvement

Best fit
The website is live and needs a continuing queue of conversion, content, integration or performance improvements.
You receive
One prioritised active request, reviewed releases, visible decisions and a written progress report.
Ask about Monthly Improvement
Protection and improvement plans

Choose protection or managed progress

Care protects an active website. Monthly System Improvement moves a prioritised improvement queue. You buy accountable progress—not a bank of developer hours.

Jaga Care

Keep it alive.

RM450 / month
  • Core, theme and plugin updates
  • Daily offsite backups
  • Uptime monitoring, 24/7
  • SSL renewal and expiry alerts
  • Security patching
  • Malware scanning, plus cleanup and restore if you are hacked
  • Two content edits a month — text, images, prices
  • WhatsApp support, 9am–9pm MYT daily
  • Written monthly report
Most Popular

Monthly System Improvement

Prioritised progress for a live system.

RM13,000 / month
One prioritised request in progress at a time, with reviewed releases and Monday updates.
  • System ownership and release-risk oversight
  • A running request queue
  • Staging site included
  • Visual regression checks before any update goes live
  • Reviewed releases with acceptance evidence
  • Monday progress and decision update
  • WhatsApp support, 9am–9pm MYT daily

30-day money-back guarantee

If Jaga is not what you expected, say so within 30 days and we refund the month in full. No forms, no retention call. Everything is already registered in your name, so you keep the site either way.

PROJECT-BASED ENGAGEMENTS

Fixed audits, bespoke websites & platforms

Every build is delivered into your own repository, your own cloud host, and your own domain account.

RM5,000 fixed

System Review

Verify workflow, ownership, access and release risk before committing to delivery work.

You receive a decision-ready report and 30-day action plan. The review fee remains account credit for 12 months.

From RM30,000

Fixed-Scope Project

One clear software outcome with a defined scope.

You receive a released workflow, module or software outcome in client-controlled infrastructure.

DETAILED COMPARISON

Compare Plan Specifications

Every plan keeps infrastructure ownership with the client. The difference is request throughput and active feature development.

Maintenance & Security

Core, theme & plugin updates

Care · RM450/month
Weekly
Monthly improvement · from RM13,000/month
Weekly + Staging Test

Offsite backup frequency

Care · RM450/month
Daily (03:00 MYT)
Monthly improvement · from RM13,000/month
Daily + Pre-Deploy

Uptime monitoring interval

Care · RM450/month
Every 60s (24/7)
Monthly improvement · from RM13,000/month
Every 60s (24/7)

SSL certificate renewal & alerts

Care · RM450/month
Monthly improvement · from RM13,000/month

Critical security patch triage

Care · RM450/month
Within 24 hours
Monthly improvement · from RM13,000/month
Same-day priority

Written monthly health report

Care · RM450/month
Monthly improvement · from RM13,000/month
✓ (Includes speed score)

Development & Requests

Active request queue

Care · RM450/month
Monthly improvement · from RM13,000/month
1 active request

Typical turnaround time

Care · RM450/month
Monthly improvement · from RM13,000/month
2–3 working days

Dedicated staging environment

Care · RM450/month
Monthly improvement · from RM13,000/month

Copy, layout & graphic updates

Care · RM450/month
Monthly improvement · from RM13,000/month

New pages & conversion funnels

Care · RM450/month
Monthly improvement · from RM13,000/month

API integrations & custom code

Care · RM450/month
Monthly improvement · from RM13,000/month
Limited scope

Monthly speed & CWV audit

Care · RM450/month
Monthly improvement · from RM13,000/month

Account & Infrastructure

100% Client infrastructure ownership

Care · RM450/month
Monthly improvement · from RM13,000/month

Domain & DNS in your name

Care · RM450/month
Monthly improvement · from RM13,000/month

Git repository in your account

Care · RM450/month
Monthly improvement · from RM13,000/month

Direct WhatsApp support channel

Care · RM450/month
Business hours
Monthly improvement · from RM13,000/month
Priority business hours

Cancel or pause anytime

Care · RM450/month
Monthly improvement · from RM13,000/month
PRICING FAQS

Frequently Asked Questions About Billing

Why does care start at RM450 and not RM50?

Because at RM50 a month nobody looks at your site. That price only works if updates are unattended and the plugins are unlicensed — and an unlicensed plugin never receives security patches, which becomes your liability, not the vendor's.

What is the RM5,000 System Review, and why is it paid?

It is decision-ready work, not a sales call with a document attached: a written map of workflow, ownership, access and release risk, plus a 30-day action plan. The RM5,000 fee, excluding SST, can be credited toward an eligible fixed-scope project or monthly improvement engagement when stated in the quote.

How does the Jaga Care request queue work?

Monthly System Improvement uses a prioritised queue and reviewed releases. We work on one agreed priority at a time and report progress every Monday. Engagements start from RM13,000/month, excluding SST.

Can I pause or cancel my subscription at any time?

Yes. Plans are month-to-month with no lock-in. Pause or cancel any month, effective at the end of the paid period. Because everything is already in your name, leaving needs no handover.

Do you charge by the hour for anything?

No. Care is a flat monthly fee. Work outside the plan gets one fixed price, quoted up front, approved and paid before it starts. If it overruns the estimate, that is ours to absorb.

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